5* Rating on Google

Open: Mon - Fri: 7:00am - 4:00pm

5* Rating on Google

Open: Mon - Fri: 7:00am - 4:00pm

Delivery Policy

Our fixed delivery rate is £6.99 to all mainland UK locations. Although we cannot guarantee, INUI aims to deliver your items within 3 working days. We class Monday to Friday as ‘working days’ (excluding bank holidays). We also offer next day signed for delivery using DPD’s timed 1 hour service. 

If you would like to use your own courier service, please contact us before placing your order. When you use your own courier service, this will be at your expense and INUI are not liable for any expenses incurred - this includes third-party damages. 

Some larger products may be sent via a different service and at a different cost. If your purchase is of an excessive size or weight, we will inform you at the time of placing your order. These special orders are sent via a signed for service and you should receive your order within 1-2 working days of the dispatch confirmation.

As soon as your order has been accepted, we will aim to deliver the products as soon as possible. Bear in mind that delivery dates and times are estimates so cannot be guaranteed. We can gain a clearer picture of delivery times after confirmation from the courier via the tracking system.  INUI is not liable for loss or financial loss suffered through reasonable or unavoidable delays in delivery - this includes delays due to ‘other’ courier services out of our control. 

Please note that INUI does NOT deliver outside of the UK due to the delays imposed by all EU customs offices. If you live outside of the UK and wish to purchase our products, it will be your responsibility to arrange collection from our warehouse with your own courier service.